INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I know my order has been confirmed?

After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email id confirming the order.

How do I check my order status?

We will ship your package within 1-2 days of receiving the order. We will mail you the tracking number of your consignment to your registered email address. In case you do not receive an email from us within 24 hours of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company. Alternatively, you can check the same in My Account page, where Track Shipment option gives you the current status of your order being shipped.

Can I ship different items in my order to different shipping addresses?

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.

What is your Return Policy?

All products can be returned within 7 days of delivery for the following reasons: Damage/Dead on Arrival, Manufacturing defect/Expired Product and In-correct product. Please refer to Emarkiz.com Easy Returns Policy.

You can also pay through Cash On Delivery (C-O-D)

You can also pay through Cash On Delivery (COD). In this case you pay in Cash to the courier person while accepting the goods.

INFORMATION ABOUT US

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